1 hour ticket response
We are focused on offering a fast and adequate answer to every support ticket submitted by a client. Our seasoned tech support team representatives will review your problem and will think of the best option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, the average client support ticket response time has proven to be twenty minutes.
A Top–Quality Client Support Service
Our client support team representatives have broad experience in the shared website hosting sector and are professional enough to supply a prompt solution to your problem. If, however, the problem at hand is not within the competency of a technical support engineer, the tech support ticket will be forwarded to a developer or sysadmin for further investigation.
An Easy–to–Navigate Help Center Section
In the Control Panel you will find an intuitive Help section where you can get quick tips on how you can use our hosting services. You can see the answers to your inquiries in our F.A.Q. repository, find more hints in the web hosting account administration articles or check our educational video tutorials.
