Aside from having more system resources, a very good reason why you may get your own web server and use it instead of a shared hosting plan is that you are able to install and run a wide selection of software. With a shared account, you'll be able to use programs, which don't require root access and aren't set up server-side, so if you need certain software for your sites, you cannot do the installation on a shared hosting server. This is not so with a server of your own where you could install anything you need. The downside is that you may not have much experience and dealing with your own server is more difficult that managing a shared hosting account where the provider manages the majority of things. That's why we offer an extra service for our server packages called Installation & Troubleshooting and you could take full advantage of it any time that you come across any difficulties with the supervision of your server.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server solutions that we offer and you'll be able to add it either during the signup or at any time later using your billing Control Panel. It features one hour of custom work on your hosting server, so our administrators will be able to aid you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it does not work efficiently, so you'll not need to waste time to figure out what's wrong since they can help you in a very quick and professional manner. Since this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is helpful in case you can't do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and provided you add it, our expert administrators can aid you with anything on your hosting server. Such as setting up any third-party software that you might want to use on the hosting server and troubleshooting any script which functions poorly or does not run at all. Our upgrade features one hour of work and in the event that a particular task is not very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left inside your billing CP and use them whenever you require help again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in case you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need support afterwards, you'll be able to add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but just in case you require more work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the very best feasible way.