If you’ve never signed up for a web hosting account or you are switching companies and the new one uses a Control Panel tool that you haven’t seen before, you may become perplexed about how to perform a certain task in your account or on your computer. That’s why, some hosting companies have set up a knowledge base, which recounts the most frequent enquiries and difficulties connected with the specific platform they use, rather than adding only generic information. This kind of knowledge base will enable you to find the right info quickly and effortlessly, so you will not have to dedicate a lot of time and energy to things that might require something as elementary as hitting a button or ticking a checkbox. Thus, not only can you get things done, but you can also acquaint yourself with lots of new and helpful details, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

If you’ve ordered your very first shared website hosting account through our company or have moved your website over to us, you’ll become familiar with our platform and our in-house built Hepsia Control Panel in no time as we have compiled a comprehensive knowledge base where you can find all the information that you could ever need – both general info in regard to the web hosting service as a whole and more specific info about the separate features that you can make use of and the problems that you could come across. The articles are available in two places. The full article archive is accessible through the Help section of the Control Panel. You can read articles that are dedicated to the different functions in every Control Panel section too. You can become aware of how to do virtually everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature thorough guides, so you’ll never get bewildered on account of an ambiguous text. Needless to say, if you have a more specific problem and you’re unable to find a solution in our knowledge base, you can touch base with our client support staff representatives 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a comprehensive online article library where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we’ve received from our customers through the years and, hence, our articles cover specific problems that you might bump into and include the quickest way to recover them, for instance getting an HTTP 500 error message or being unable to send emails from your PC even though you have the correct settings. The articles are available in each section of the Control Panel and you can access them whenever you like. They can help you enlarge your knowledge not only about our platform, but also about the web hosting service as a whole, as they contain exhaustive instructions and general info such as what file permissions or cron jobs are.